At Dzeen, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.
By accessing or using our website, you agree to the terms described in this Privacy Policy.

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1️⃣ Information We Collect

We may collect the following information to process your orders and improve your experience:

• Full name, phone number, and delivery address

• Email address (if provided)

• Billing and payment information (for online transactions)

• Preferences and interests shared with us

• Website usage data such as IP address, browser type, and device information

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2️⃣ How We Use Your Information

We use your information for:

• Processing and delivering your orders

• Providing customer service and support

• Sending updates, promotions, or special offers (only with your consent)

• Improving our website, products, and services

• Verifying transactions and preventing fraudulent activities

• Contacting you for order confirmation or delivery issues

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3️⃣ Sharing of Information

Your information is kept secure and confidential. We only share it when necessary:

• With delivery partners – to ensure successful order delivery

• With payment gateways – for secure transaction processing

• When required by law – to comply with government or legal authorities

We do not sell, rent, or trade your personal information to any third parties.

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4️⃣ Data Security

We use secure systems and encryption to protect your personal data from unauthorized access, loss, or misuse.
However, please note that no data transmission over the internet is 100% secure — but we take every possible step to safeguard your information.

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5️⃣ Your Rights

You have the right to:

• Access and review your personal information

• Request corrections or updates

• Ask us to delete your data (if it’s no longer required for order processing)

To exercise these rights, contact us using the details below.

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💳 Payment Guideline

We currently support the following payment methods:

• Cash on Delivery (COD): Pay in cash upon receiving your order.

• Advance Payment: Full or partial payment via bKash, Nagad, Bank Transfer, or Card (Visa/Mastercard).

Product Pricing:

• Regular Price — our listed in-store or online price.

• Special Price — limited-time discounts or online offers.

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📞 Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Dzeen
Compliance Officer: Siam
📧 Email: info.dzeen@gmail.com
📱 Phone: 01898276107
🌐 Website: www.dzeenbd.com